Privacy and terms and conditions

Consent to data processing

 

Introduction

At WomanApp, we value your privacy and are committed to protecting the confidentiality of your personal information. In this regard, we carefully adhere to the principles of the General Data Protection Regulation (GDPR) and other relevant legal requirements. Our service aims to support women and children who experience violence by providing interactive plans for mental and psychological self-development, as well as interactive step-by-step plans for countering and overcoming different types of violence.

 

Recognizing the sensitivity and importance of the information you entrust to us, we want to ensure full transparency about how your data is collected, used and protected. We take all necessary steps to ensure the security of your information and respect your privacy at every stage of your journey

 

interaction with our service. Your consent to the processing of personal data is key to providing the effective help and support we provide through our applications.

 

We understand that the data you provide may be particularly sensitive and personal. For this reason, we approach the collection and processing of your data with special care and responsibility, always taking into account your rights and interests. All our actions are aimed at ensuring your safety and well-being.

 

This section aims to inform you about what data we collect, how this data is used, how you can control the use of your data and how we protect your privacy. We encourage you to read this section carefully to understand our obligations and your rights regarding your personal information.

 

1. Data collection:

When using our womanaid.help service, we may collect the following categories of data about you:

 

Personal information:
This includes your name, contact details (such as email address and phone number), age and other information you provide when you register on the site or fill out forms. It may also include information you provide when seeking help or advice.

 

Answers to the survey:
When you participate in our surveys, we collect your responses, which may include violence risk assessments, information about your well-being and other aspects related to your personal circumstances.

Using the service:
We collect information about your use of interactive self-development plans and programs. This includes data about the programs you choose, your progress, and any requests for additional resources or services.

 

Technical information and use of the site:
We may automatically collect certain technical information when you visit our site, such as your IP address, browser type, time of visit, and other data related to your interaction with the site. This information is used to improve the website and adapt it to the needs of users.

 

Communication data:
When you contact us through the Site, email or other means, we collect the information you provide to us during that communication.

 

Purpose of data collection:

Collected data is used to provide personalized services and support, improve our service, identify your needs and prevent abuse. Your information may also be used for internal analysis and research to improve the quality of our services.

 

Consent to data collection:

By using our service and providing us with your information, you consent to the collection and processing of this data in accordance with this policy. We undertake to ensure the confidentiality of the collected data and to take all necessary measures to protect it

 

2. Use of data:

We use the collected data for the following purposes:

 

Provision of personalized services:

Using your survey responses and other information provided, we can provide you with personalized recommendations and action plans tailored to your unique situation. This includes the selection of self-development programs and step-by-step plans for combating violence.

 

Support for interaction with social organizations:

We may share your data with social organizations, which provide assistance to victims of violence, to ensure effective cooperation and assistance, including legal, psychological, medical assistance or asylum.

 

Improving the quality of services:

Your responses and information about the use of our service help us analyze and evaluate the effectiveness of our programs, as well as improve their content and functionality.

 

Communication with you:

We may use your contact information to send you important messages, information about updates to our service, and to respond to your inquiries or comments.

 

Research and analytics:

In order to better understand the needs of our users and develop effective anti-violence strategies, we may analyze the collected data. This allows us to identify trends and evaluate performance

 our programs and develop new initiatives and resources.

 

Legal Compliance and Legal Inquiries:

Where required by law, we may use or disclose your information to respond to legal requests, comply with legal requirements, or protect the rights and safety of our users and the organization.

 

Protection of rights and safety:

We may use your data to prevent, detect and respond to fraud, abuse, potential security threats or technical issues.

 

Means of using data:

When using your data, we always strive to ensure maximum privacy and security.Your data is processed only by qualified personnel, who has the necessary access to fulfill the above-mentioned purposes.

 

Consent to data use:

By providing us with your personal data, you consent to its use in accordance with these purposes. You have the right to change your privacy settings or withdraw your consent to the processing of your data at any time.

 

3. Transfer of data to third parties:

We understand the importance of keeping your personal information private. Transfer of data to third parties takes place only under the following conditions:

 

Cooperation with social organizations:

To provide comprehensive support and assistance, we may transfer your data to social organizations cooperating with us. This includes organizations that provide legal, psychological, medical assistance, as well as organizations that provide shelter or other forms of support. The transfer of data is carried out only with your prior consent and to the extent necessary to assist you.

 

Legal requirements:

Where we are required to do so by law, we may share your data with government or law enforcement agencies. This may include responding to official requests as part of legal proceedings or to comply with legal requirements.

 

Protection of rights and security:

In rare cases where the transfer of data is necessary to protect our rights, property or safety, as well as the rights and safety of our users or others, we may transfer your data to third parties, including legal advisors.

 

Partner organizations:

In cases where we work with partner organizations to improve our services, we may share limited data with them. This is done solely for purposes consistent with our mission of supporting women and children experiencing violence. The transfer of data is carried out in accordance with the confidentiality terms signed with these organizations in order to ensure the security and protection of your information.

 

Data usage restrictions:

Third parties to whom we transfer data can only use it for specific purposes that were specified at the time of transfer. This includes providing you with the help and support you need. These organizations are not allowed to use your data for any other purpose without your consent. The rights of use of your data by third parties are governed by the confidentiality terms signed with these organizations.

 

Privacy measures when transferring data:

When transferring data to third parties, we always take steps to ensure that these parties adhere to similar privacy and data protection standards.We enter into appropriate confidentiality agreements and data processing with third parties, providing a legal basis and protection for the transfer of your data.

 

Data security during transmission:

We take all necessary measures to ensure the security and privacy of your data during transmission, including the use of encryption and other security technologies.

 

Your consent to the transfer of data:

The transfer of your personal data to third parties takes place only with your consent, except when this is required by law or necessary to protect your own interests. You have the right at any time to refuse the transfer of your data to third parties without agreeing to these conditions during filling out the relevant questionnaire and forms on the womanaid.help website

 

4. Data storage and security:

At WomanApp, we pay great attention to the storage and protection of personal data of our users. Here are the key aspects of our policy:

 

Means of data storage: 

Your personal data is stored on secure servers. We use modern technologies and procedures to ensure a high level of information security.

 

Data storage period: 

Personal data is stored for the period necessary to provide our services or until you withdraw your consent to its processing. After that, they will be deleted or anonymized.

 

Processing and use of data:

Access to personal data is limited and is granted only to those employees or third parties who need this data to provide services or perform their duties.

 

Protection against unauthorized access:

We employ a variety of security measures, including encryption, physical and electronic security, to prevent unauthorized access, loss or corruption of your data.

 

Trainings for staff:

Our staff regularly receive data security and privacy training to ensure that policies and procedures related to the protection of your information are properly followed.

 

Review and update security policies:

We are constantly reviewing and updating our security policies and procedures to meet current standards

 and industry best practices.

 

Responding to security breaches:

In case of any security breaches or suspicions thereof,we have defined response procedures. This includes immediately investigating the situation, taking appropriate measures to prevent further violations and, if necessary, reporting such violations to users and regulatory authorities.

 

Notice of changes in the security policy:

In the event of any changes in our data storage or processing methods, we undertake to notify you of these changes through our usual communication channels.

 

Your role in data protection:

We also emphasize the importance of your role in protecting your data. We recommend that you use strong passwords for your account and do not share your personal information with untrusted sources.

 

5. Your rights:

At WomanApp, we respect your rights related to your personal data and are committed to ensuring that they are respected. Here are the main rights you have:

 

Right of access:

You have the right to receive confirmation from us as to whether your personal data is being processed and, if necessary, to access this data.

 

Right to rectification:

You have the right to request the correction of inaccurate information about you.

 

Right to erasure ("right to be forgotten"):

You have the right to request the deletion of your data. This means that in the event of your withdrawal of consent or request to delete your data, we will delete all information associated with your account, including your login and password. This will lead to the fact that you will no longer be able to enter your personal account on our service and use our services.

 

Right to data portability:

You have the right to receive the personal data you have provided to us in a structured, generally accepted and machine-readable format and the right to transfer this data to another controller.

 

The right to object:

You have the right to object at any time to the processing of your personal data for valid reasons related to your specific situation.

 

The right not to be subject to automated decision-making:

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal consequences for you or significantly affects you.

 

The right to withdraw consent:

You have the right to withdraw your consent to data processing at any time. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

 

Exercise of your rights:

To exercise any of these rights, please contact us using the contact details provided on our website. We will consider your request and answer you as soon as possible.

 

Important clarification regarding data deletion:

Please note that deleting your information will mean deleting all data associated with your account, including your personal data, history of interaction with the service and any other information. After deletion, you will no longer be able to use our service and enter your personal account.

 

6. Changes to the privacy policy

At WomanApp, we understand that the field of personal data protection and digital space is constantly changing. Accordingly, it may be necessary to update our privacy policy. Here are the key points that apply to these changes:

 

Periodic review of the policy: 

We regularly review our privacy policy to ensure it meets current legal requirements and to reflect any changes to our processes.

 

Notification of changes:

In case of any changes in the privacy policy, we undertake to notify our users through the communication channels indicated on our website. This may include e-mails, messages on the site or through the user's personal account.

 

Availability of the updated policy:

The latest version of the privacy policy will always be available on our website womanaid.help. We will also provide the date the document was last updated for your convenience.

 

Your reaction to the changes:

After changes are made, your continued use of our service will be deemed as your acceptance of the updated privacy policy. If you do not agree with the changes, you have the right to stop using our service and delete your account.

 

Encouragement to familiarize yourself with:

We encourage our users to review the privacy policy regularly to be aware of any changes that may affect the processing of their personal data.

 

Feedback and questions:

If you have any questions or suggestions regarding our privacy policy, pleasedon't hesitate contact us. We welcome your feedback and are available to answer any questions to ensure clarity and transparency of our procedures.

 

7. Consent

User consent to the processing of personal data is a fundamental principle of our privacy policy at WomanApp. Here are the key aspects of consent:

 

Expression of consent:

By using our service, you consent to the collection, processing and use of your personal data in accordance with this privacy policy. This applies to all data you provide to us.

 

Informed consent:

Before consent is detected, we ensure that you are fully informed about the scope and purposes of the collection and use of your data.

 

Free expression of consent:

Your consent is a voluntary choice and you have the right not to give it or to withdraw it at any time.

 

Withdrawal of consent:

You can withdraw your consent to the processing of personal data at any time. Please note that withdrawing consent may affect your ability to use some of our services.

 

Withdrawal procedure:

To withdraw your consent, please contact us using the contact details provided. We will provide you with instructions on the withdrawal procedure

rejoicing

 

Consequences of withdrawal of consent:

Upon withdrawal of your consent, we will stop processing your data for the stated purposes and delete your personal data from our systems, except where retention is required by law or to comply with legal requirements.

 

The importance of informed choice:

We encourage you to read all aspects of our privacy policy carefully before expressing consent. This will help you make informed and informed choices about the use of your personal information.

 

Awareness of consequences:

Please note that withdrawing consent may affect your ability to use our services. We are committed to providing you with clear consequences of withdrawing consent so that you can make an informed decision.